Thank you for your patience and cooperation as we have adjusted our day-to-day operations during this COVID-19 pandemic.
NEW LOBBY HOURS
At this time, lobby hours (walk-in Teller service) at all locations will be:
Monday through Friday 10AM – 4PM and closed on Saturday.
The inside and outside areas of each branch will have measured markers every 6 feet. To conform to social distancing policies, there will be a limit of how many members will be allowed in the branch at one time. With the uniqueness of each branch, the amount of people at one time is based upon size and staff. IFCU is also asking that there be one person per transaction if at all possible.
DRIVE-THRU and APPOINTMENTS HOURS
Our drive-thrus will continue to remain open during our normal operating business hours.
Appointments can be made during our normal operating business hours.
To avoid the congregation of people in our lobby areas, we will continue to require appointments for membership related items. Appointments should be scheduled for new loans, account openings and changes, and all other inquiries not transactionally related.
Make an Appointment
To make an appointment at one of our branches, please call 765-771-8000 or 1.888.564-4328. Appointments can be made Monday through Friday, as well as Saturday during our normal operating hours. For a complete list of our current hours and locations, please visit our IFCU Branch Hours & Locations.
YOUR SAFETY IS OUR TOP PRIORITY
Here's what to expect during your visit:
- For the safety of our employees and you, Membership offices and teller windows will utilize plexiglass shields to minimize direct contact.
- IFCU employees are required to wear masks when members are present, and discontinue hand shaking.
- Members in the lobby are encouraged to wear a mask and not visit a branch if they're experiencing COVID symptoms or have been exposed to someone with COVID.
- We are asking members to try and limit walk-in service to one person per transaction if at all possible.
- The Credit Union has suspended in-person seminars.
Mobile & Online Account Access
IFCU has extensive plans in place, should they be needed, to prevent service disruptions. For members concerned about public interactions, or who may be ill, we remind you that IFCU has a 24/7 access to your banking needs.
We encourage all members who are not enrolled in the following services to enroll now:
We also encourage you to use our ATM finder to locate an IFCU ATM or surcharge free ATM near you.
Please use the links above to learn more about each of these services and enroll online. If you need assistance with any of these services or have questions, please call 1-888-564-4328.
We also encourage you to call us at 1-888-564-4328 to take advantage of our loans by phone, or apply for a loan online.
IFCU is well prepared to service all of your financial needs now, and in the future, and we thank you for being an IFCU member.