By observing a few basic precautions, you can help protect yourself from phone scams.
Never provide your personal or account information or password in response to an unsolicited request. If you did not initiate the communication, you should not provide any information.
Contact the company yourself. Ask the caller for their name, department and phone extension and then contact the company at a number you know to be correct to determine if the call is legitimate.
Review account statements regularly to ensure all charges are correct. If your account statement is late in arriving, call to find out why. If you have Internet account access, periodically review activity online to catch suspicious activity.
If you believe you have given personal information to an illegitimate source, you should contact your financial institution and credit reporting agencies immediately and monitor your credit files and account statements closely.
We are slowly re-opening our branch lobbies with limited hours effective Wednesday, May 20th, under the guidance and recommendation of local health and government officials. We will continue to monitor and update operating strategies as needed. We continue to encourage you to use our alternative access channels such as: Branch Drive-Thru’s, ATMs, Online & Mobile Banking, and Member Services | 888.564.4328, or feel free to make an appointment. We appreciate your patience as we make adjustments to prioritize the safety of all of our members and employees.