As consumers become more educated about phishing scams, creative scammers are moving away from asking people to click on links to placing a phone call instead.
This new type of fraud is called "vishing," short for "voice phishing." It’s particularly dangerous because it mimics a legitimate way people interact with a financial institution— entering a credit card number before speaking to a representative.
To protect your accounts:
- Do not call a number provided in a phone call or an e-mail. Call the number on the back of your credit card or on a bank statement, or confirm their officially listed phone number on their web site.