IFCU's Virtual Branch NOW OPEN
Banking is now easier and more convenient than ever with our new Online Branch!
Digital Member Services
Enjoy the same level of service you receive at a Member Center from the convenience of your mobile device or computer.
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Whether you need to open an account, need help filling out a loan application, exploring checking or mortgage options, or just have a question—we’re here to help.
To get started: click on the “Let’s Chat!” button in the bottom right corner of any page of our website! On your phone, simply click the chat icon bubble.
IFCU's Virtual Assistant is available 24/7.
*Live Chat: Membership Representatives are available for live chat during business hours and representative availability.
New Ways to Connect
Experience a New Level of Digital Support
The personalized service you know and trust—now even more accessible. Connect with us in new ways, on your computer or phone, through a variety of convenient platforms.
Chat
Instant message Ross, our Virtual Assistant, or connect live with a Membership Representative. Support is just a tap away—right at your fingertips.
Co-Broswing
On-screen guidance for opening accounts, filling out applications, navigating Online Banking and much more! we’ll show you exactly where to click, step by step.
Audio
Talk with a Membership Representative directly through your computer’s microphone—no device switching needed.
Video
Chat face-to-face with a Membership Representative. Get the experience of an in-branch visit at home.
You can still reach us the traditional way—give us a call or stop by any Member Center whenever it’s convenient for you.
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Member Service Hours |
Monday - Thursday: 9:00am - 5:00pm Friday: 9:00am - 6:00pm Saturday: 9:00am - 12:00pm
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Contact Numbers |
Main Phone Number Toll-free Phone Number 1-888-564-4328 (Option 1) Loans by Phone 765-771-8000 (Option 2)
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Lost or Stolen Card |
Tell us AT ONCE if you believe your card has been lost or stolen or if you believe someone has used your card or access code or otherwise accessed your accounts without your authority.
For lost or stolen CREDIT CARDS please call (800) 449-7728.
For lost or stolen DEBIT CARDS please call (866) 906-4127. |